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Does quality pay in the pharmaceutical industry? The mediating role of training of personnel between quality management and performance
(Facultad de Economía y Empresa (Sección Gipuzkoa), 2018-12-30)
[ES] Este trabajo tiene por objeto contribuir a la literatura relacionada con la calidad y la formación, considerando a esta última como variable mediadora entre la calidad y el desempeño empresarial. Basándonos en la ...
Learning and management skills: the internationalization of Grupo Arcor. Analysis from a process-based approach
(Escuela Universitaria de Estudios Empresariales, 2014-12-30)
This paper analyzes the path of the international expansion of Grupo Arcor, an Argentine multinational company specializing in confectionery. The objective is to entify corporate strategies and business learning that led ...
Process management in healthcare.Sant Camil Hospital case study
(Escuela Universitaria de Estudios Empresariales, 2013)
Nowadays due to the crisis, some government measures are aimed at reducing healthcare spending, affecting in some level or another the quality offered. Process management is said to be a useful tool for reducing healthcare ...
A reflection on the future of the quality management paradigm in the EU
(Escuela Universitaria de Estudios Empresariales, 2011)
In recent years, the Quality Management Paradigm has successfully taken root in the European Union’s business environment. Quality management besides being a multivariate issue including matters from management and economics ...
Mobile banking adoption: a bibliometric analysis
(Facultad de Economía y Empresa (Sección Gipuzkoa), 2018-12-30)
[ES] La reciente explosión del uso de aplicaciones en los negocios ha generado nuevos canales de interacción y comunicación con los clientes que están modificando el comportamiento del consumidor. El sector bancario no ...
Implementation of a nursing competency assessment system in public hospitals
(Escuela Universitaria de Estudios Empresariales, 2014-12-30)
Numerous problems are frequently observed when nursing competency assessment systems (NCAS) are implemented. How to effectively implement a nursing competency assessment system, according to academic and practical ...