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Regularized Neural User Model for Goal-Oriented Spoken Dialogue Systems
(Springer, 2018-08-02)
User simulation is widely used to generate artificial dialogues in order to train statistical spoken dialogue systems and perform evaluations. This paper presents a neural network approach for user modeling that exploits ...
Tracking the Expression of Annoyance in Call Centers
(Springer, 2018-08-26)
Machine learning researchers have dealt with the identification of emo- tional cues from speech since it is research domain showing a large number of po- tential applications. Many acoustic parameters have been analyzed ...