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Spanish Customer Satisfaction Indices by Cumulative Panel Data
(2003-07)
In this paper, we present a new theoretical representation of the Consumer Satisfaction Index (CSI) based on Structural Equation Modelling (SEM). We use panel data collected by an automotive magazine to apply our approach ...
The use of role-play games in teaching: The International Climate Negotiation Game
(2016-04-13)
This paper presents a role-play game designed by the authors, which focuses on
international climate negotiations. The game has been used at a university with students all
drawn from the same course and at summer schools ...
ADAPTECC: A Role-Play Game about Adapting to Climate Change
(2016-04-19)
The ADAPTECC Climate Change Adaptation Game is a role-play game designed to enable
players to experience the difficulties that arise at local and regional levels when authorities have
to implement adaptation measures. ...